Get in Touch With Us
Whether you have a question about one of our reviews, want to flag something that looks off, or simply have a suggestion for future coverage, this page explains how to reach the team at levelrenner.com and what happens after you do.
How to Reach Us
Email is the most direct route to our team. We read every message personally and aim to get back to you within two working days. Write to us at [email protected].
A brief description of your enquiry at the top of your message helps us direct it to the right person quickly — especially if it relates to a specific casino, a bonus offer, or a piece of content on the site.
What You Can Write to Us About
There is no wrong reason to get in touch. The most common enquiries we receive fall into these areas:
- Questions about our content — If something in our free spins comparisons, casino write-ups, or bonus breakdowns is unclear, ask us. We are happy to explain our reasoning.
- Accuracy and corrections — Spotted a figure that looks wrong or an offer that has changed? We take accuracy seriously, and reader flags help us keep information current. Please include the page URL if you can.
- Feedback and content ideas — Have a topic you would like us to cover — a specific casino, payment method, or state regulation? We genuinely consider reader suggestions when planning new pages.
- Editorial and partnership enquiries — If you represent a casino brand or an industry organisation and want to discuss how we might work together, introduce yourself and outline what you have in mind. Note that commercial relationships do not influence our editorial rankings.
- Responsible gambling concerns — If you or someone close to you is worried about gambling habits, mention it in your message and we will point you to appropriate support resources, including the National Council on Problem Gambling helpline at 1-800-522-4700.
What Happens After You Email
Every message is read by a real member of our team — not a bot, not an automated filter. We aim to respond within two working days. During periods of high volume it may take a little longer, but we will always follow up.
If you are writing about a correction or an outdated offer, we will review the relevant page and let you know what action we have taken. We do not publish corrections silently.
About levelrenner.com and How We Work
levelrenner.com is an independent comparison site covering online casinos available to US residents. Our reviews focus on social and sweepstakes casino platforms — the kind that let players participate using Gold Coins and Sweeps Coins rather than direct wagering — alongside information about free spins offers, welcome bonuses, and the legal landscape that governs online gambling in the United States.
Our editorial team researches and verifies casino information, including licensing status, bonus terms, and payment options. We do not claim to have deposited or played at every platform we review; our assessments are based on documented research and publicly available terms. Commission may be earned from some of the operators we feature, but this does not determine how they are ranked — position reflects our editorial assessment only.
For a wider look at how operators are evaluated across different markets, see our coverage of non-GamStop casino options.
Responsible Gambling — a Brief Note
We include this on every page because it matters. If gambling — including sweepstakes-style gaming — has stopped being enjoyable or is affecting your finances or daily life, please reach out for support:
- National Council on Problem Gambling (NCPG): Call or text 1-800-522-4700, or chat at ncpgambling.org
- Gamblers Anonymous: gamblersanonymous.org
- State helplines: Most US states with licensed gambling operations maintain their own problem gambling services — check your state gaming regulator's website for local contacts.
All reputable platforms offer self-exclusion tools, deposit limits, and cooling-off periods. Use them before you need them, not after.
A Note on Our Standards
Accuracy, transparency, and reader usefulness are the measures we hold our content to. We do not publish guaranteed-win claims, exaggerate bonus values, or omit the conditions that apply to offers. If you believe we have fallen short of those standards on any page, please tell us — we would rather fix it than leave it standing.
Thank you for visiting. We look forward to hearing from you.